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  • How to determine the lorry size for my household items?
    Lorry size is determined by your household item quantity and its dimensions. This also should includes your loose items such as books, clothes, toys, kitchen utensils, etc.. Or if you have no idea at all, you can request a site visit if you have large amount of items (example for: Bungalow house, Double storey-house, etc..) or you can send us videos/photos of your household items, and we will estimate for you.
  • Does your service include packing?
    Yes. All packages are inclusive of packing such as clothes, kitchen utensil, cutleries, books, toys, any loose items that required to pack in the boxes except undergarments, jewelries, cash, laptops, handbags, and expensive possessions.
  • Can you provide box delivery before house moving?
    Yes. From Monday to Friday between 9:00 to 7:00 pm. Please informed our sales executive 3 days ahead to arrange delivery.
  • Can you do house moving on the weekends?
    Saturday - Full access for unguarded houses Saturday - Until 2 pm for apartments, condominium, and guarded houses. Sunday - Full access for unguarded houses. Sunday - No for all apartments, condominium, and guarded houses.
  • Can you move a chandelier?
    No. Electrical appliances such as fans, air-conditioner, lamps, and chandelier, must be handled by the electrical specialist only.
  • How Can I Guarantee the Safety of My Belongings During the Move?
    Your belongings are packed with shrink and bubble wrap to prevent scratches and damages. We will arrange the items in the lorry without stacking your belongings too high. For high value possessions, we encourage to add insurance coverage for your move that could cover up to RM100,000 with items minimum value of RM1,500.
  • What is the differences between tailgate lorry and without tailgate.
    Tailgate also known as tail lift is a mechanical device that is installed on the rear of a lorry to help carry heavy equipment or furniture. This tailgate helps to facilitate movers to carry heavy stuffs into the lorry without damaging the goods. Heavy furniture which includes, motorcycle, safe box, gym equipment, wooden furniture and piano. Packers Malaysia offer a lorry with tailgate to ease the moving journey.
  • How long does the move takes?
    1 or 3 tonne lorry will generally take 3-6 hours to complete the whole process of house moving. A 5 tonne lorry and above may take at least 2 working days to complete the whole process of house moving. This consists of 1 day of packing and dissembling, another day of moving and unloading. *Valid for Klang Valley*
  • Do your provide disposal service?
    Yes. Inform our sales team before the moving to arrange a separate lorry for disposal.
  • How do I book a service?
    You must confirm the moving date with us via email or WhatsApp. Once your date is confirmed with its availability, you must make a minimum of 50% deposit at least 3 weeks prior to your booking date.
  • Can I book last minute mover?
    Yes. We can offer a last-minute booking as long as there is availability on the preferred moving date. However, to avoid disappointment, it's better to plan your moving one month ahead.
  • Can I purchase moving boxes from Packers Malaysia?
    Yes. You can purchase an additional box for RM8/pc (Cello tape included).
  • What is the price for house moving and what does it include exactly?
    The price is based on the lorry size, distance and the accessibility of the location. We have 1, 3 and 5 tonne package. You can refer it in our "pricing page" Our service inclusive of packing, wrapping, assembling, dissembling, and unwrapping furniture.
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